Privacy Policy
At Stones and Findings Inc, we recognize that the privacy of our customers is important. This privacy policy applies to all the products, services, and the website offered by Stones and Findings Inc.
We only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Web Trader Code of Practice. We aim to safeguard the privacy of all our users while providing a high quality of personal customer service.
If you have any questions about our privacy practices please email us at sales@stonesandfindings.com or mail us at:
Privacy Practices
c/o Stones and Findings Inc.
9 Adelaide Place
Toronto, Ontario
Canada
M5V 2N7
Information We Collect and How We Use It
We provide a number of services that do not require you to register for an account or provide personal information such as viewing our collection of wholesale beads and findings, and reading our collection of jewelry making articles. In order to provide our full range of services (such as viewing product wholesale prices, online purchasing and using pj match finder services) we may collect the following types of information:
Profile Data (e.g. your first name, last name). This information is generally collected from you;
Contact Data (e.g. your telephone number, email address). This information is generally collected from you;
Financial Data (e.g. the last four digits of your credit card number, credit card type, expiration number, and default currency). This information is generally collected from you;
Location Data (e.g. your geo-location information, postal or zip code, and country). This information is generally collected from you;
Technical Data (e.g. your Internet Protocol (IP) address, Device ID or MAC address, information about the manufacturer, model, settings, and operating system of your mobile device, and application version). This information is generally collected from you or third parties.
Transaction Data (e.g. the history of your purchases and your order details. This includes:
what you purchased
your order mode
date, time of purchase
amount paid for order
payment method
This information is generally collected from you.
Browsing Data (e.g. web pages you visited/viewed, internet browser, access dates and times, which features you used, duration of visit, crashes and other system activity, and third-party sites you were interacting with before using our Service). This information is generally collected from you or third parties.
Communications or Marketing (e.g. any information you submit about our services including ratings, tags, reviews, photos or comments, your preferences in receiving emails and direct marketing from us, and information you submit when you contact Stones and Findings Inc support). This information is generally collected from you or from third parties.
Other Stones and Findings Inc. Services
When using services powered by PJ Match Finder or when accessing PJ Match Finder through Stones and Findings Inc, Stones and Findings Inc collects, uses and stores your personal information in accordance with the terms of this Privacy Policy. Stones and Findings Inc may also share some of your personal information such as Profile and/or Contact Data with other users that access the PJ Match Finder services.
Cookies – When you visit Stones and Findings Inc, we may send a cookie that uniquely identifies your browser. We use this cookie to provide you with better service such as remembering your login preferences. At any time you can disable cookies within your browser, (www.aboutcookies.org). However, some of our services such as the Remember Me option for staying logged into the Stones and Findings Inc. website will no longer operate if you have cookies turned off.
STONES AND FINDINGS INC WILL NOT SELL YOUR USER INFORMATION TO THIRD PARTIES.
Purpose for Using Your Personal Information
Below we explain the main purposes for which we use your personal information and the legal basis for processing your data:
Profile Data
Your Profile Data may be used to assist you when you contact User support, to direct your inquiry appropriately, and follow-up to ensure the inquiry has been satisfied.
We may share your Profile Data with our business partners for the purpose of fulfilling your order.
Contact Data
Your Contact Data may be used to assist you when you contact user support, direct your inquiry appropriately, and to follow-up to ensure the inquiry has been satisfied. This may include sharing specifics about customer reviews and complaints with our services.
Your Contact Data may also be used to facilitate order fulfillment.
Financial Data
Financial Data is used to process payments for your orders. Your full payment details are provided to a third-party payment processing provider. We do not receive or retain your full financial information.
Information that you supply to our payment processing provider is not within our control and is subject to the provider’s own privacy policy and terms and conditions. We may change our payment processing providers from time to time and will update this Privacy Policy to reflect such changes.
Location Data
Location Data is used to facilitate order fulfillment.
Location Data is also used to address user support, technical, or business issues that may arise in the course of your use of the Services.
Transaction Data
Transaction Data may be used to assist you when you contact user support, to direct your inquiry appropriately, and follow-up to ensure the inquiry has been satisfied. This may include sharing specifics about customer reviews and complaints with our services. It may also be used to facilitate order fulfillment
Browsing Data
Browsing Data may be used to:
troubleshoot software bugs and address operational problems;
personalize our services and communications.
for testing, research, analysis, and development of our Services.
We may also share this information with third parties for industry analysis and statistics such as Google Analytics.
Communications or Marketing Data
Stones and Findings Inc may use content you submit such as aggregate ratings, comments, or photos to make recommendations to other Users and to facilitate the operations of our business.
Only where we have your prior consent to do so, Stones and Findings Inc. may also use your Contact Data to send you general updates regarding Stones and Findings Inc. news, special offers, promotions, and contests.
If you do not wish to receive direct marketing communications from Stones and Findings Inc, you can adjust your email preferences in your user profile or by clicking the unsubscribe link in our email message to you.
Even if you opt-out of receiving direct marketing, we may still send you non-promotional messages to administer your account and/or for purposes of facilitating, completing or confirming a commercial transaction that you have previously agreed to enter into with us. For example, we may send you an email if we have made material updates to this Privacy Policy or Terms of Service.
Data retention period
We will retain your personal information until you cancel your Stones and Findings Inc account in order to meet our contractual obligations to you, to otherwise meet legal requirements or until it is no longer required for the purposes stated above.
Nevertheless your order history information will remain indefinitely in our database servers.
Code of Practice for Information Security Management
We endorse the Code of Practice for Information Security Management (BS7799) and regularly review both our electronic and manual procedures to constantly improve what we do.
Questions and Contact Information
If you have any questions about the security of our website please email us and we will be happy to answer your questions.