Yes, we have over 100+ videos on how to use this welder over on our YouTube channel!
If you have further questions, you can email us at sales@stonesandfindings.com – Attention Dana.
Yes! Shipping is free to the US and Canada!
Do you need chains and findings? Place your product order with your Sunstone Welder and you will receive FREE Purolator Ground shipping on your product order as well!
*Please note that your stock order may be shipped separately from you welder. You may receive two separate tracking numbers for this purchase.*
For International orders, please contact us at sales@stonesandfindings.com for a shipping quote.
Buying a welder? you will get FREE Purolator Ground shipping if you place chains and findings product order!
To receive your FREE shipping on your product purchase, please chose the shipping option “Forgot Something?” and we will ship this order with Purolator Ground for you!
Please note that your product order will be shipped separately from you welder. You will receive two separate tracking numbers for this purchase.
Only available in Canada and the US
After ordering your welder with us, shipping time averages 2-4 business days. Once it has been shipped we will contact you with your tracking number.
Micro Welders, Scopes and Sunstone Upgrades : There is a 10% restocking charge for un-used welders with all original parts an box. Must be returned within 7 business days of receiving.
Used welders are final sale. However, we can connect you with Sunstone if you wish to trade your welder in for a different model.
Yes, you will receive a warranty through Sunstone. With any questions about this warranty, please contact Sunstone customer support.
If you have a mechanical issue, please contact the Sunstone technical support team at tech@sunstonewelders.com or call +1 801-658-0015
No, you will not be charged anything further at delivery! Taxes are paid when you order your welder through us and we will cover any import fees!
If for some reason you are charged fees at delivery, please contact us right way with your receipt of charges. We will work to fix this issue right away!
You will only be charged state taxes on your Sunstone products. (IE:Welders, Cases and Grounded Pliers)
All other items purchased from Stones and Findings will be tax free.
Any additional fees will be covered by us.
If for some reason you are charged fees at delivery, please contact us right way with your receipt of charges. We will work to fix this issue right away!
Please contact us at sales@stonesandfindings.com
The melting on the top happens when the power setting is too high and/or argon gas is not being used.
Watch our video on the optimal power setting, it will also show you what happens at the top of the ring with comparisons. We also provide a chart here for general optimal power settings based on recorded personal accounts and testings.
Although your welding may have worked previously, conditions and requirements change due to the condition of the electrode; the sharper the electrode, the more power it admits, due to the point is more concentrated. And vice versa, the more blunt the electrode, the higher the power is required.
Smokiness is due to soot build up and can be minimized by keeping the tip of the electrode clean and sharp.
A minor note would be if the Jump rings may have a bit of dust or grease from handling, but that can be difficult to detect.
If you have any questions about how to use the Sunstone Micro welder, you may be able to find your answer in one of our 60+ training videos!
If you cannot find the answer in our videos, please contact us at sales@stonesandfinding.com – Attention Dana.